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Core Feature

Every order, through every stage.

Full order lifecycle management with supported device alerts, selected offline workflows, and kitchen display integration.

Sample product preview · Illustrative data
Explore Features
Pending
Customer via QR menu
12:34
Preparing
Kitchen confirmed
12:35
Done
Chef marked complete
12:48
Out for Delivery
Driver en route
Active
Supported
Background Push
Resilient
Supported Offline Workflows
8-second
Kitchen Refresh
Branded
PDF Receipts
01

Operational Order Lifecycle

Track each order from placement to completion. Admin, kitchen, and delivery surfaces refresh the current status according to their supported update cadence.

Status Pipeline

Orders flow through placed, preparing, ready, and delivered, with each role seeing the status relevant to its workflow.

Activity Timeline

Every action on an order is logged with timestamps — edits, status changes, notes, and cancellations.

Kitchen Display

Dedicated kitchen account view with incoming orders, preparation queue, and one-tap status updates.

📦
Pending
Order received from customer
New
🔥
Preparing
Kitchen is working on it
Active
Done
Waiting for pickup or delivery
Done
🚚
Delivered
Confirmed by driver or staff
Complete
02

Order Notifications

Background push notifications on supported devices and browsers, with an in-app fallback when push isn’t available. Availability and background behavior depend on platform support, permissions, installation state, account configuration, and connectivity.

Supported registration

Sync registers eligible devices after notification permission is granted; the delivery mechanism is selected by the app and platform.

iOS PWA Support

Background Web Push is available on supported iOS configurations, including eligible installed web apps. Delivery still depends on OS support, permissions, installation state, and connectivity.

Device-by-device setup

Each device needs its own permission, and alert behavior can differ across app and browser environments.

📦 New order #1247 — 3 items, $42.50 Just now
Order #1245 is done 2m ago
🚚 Driver assigned to #1245 4m ago
03

Supported Workflows Without Internet

Offline-first operations — Core supported order workflows remain usable during connectivity loss, with supported changes queued locally and synchronized after reconnection. Other pages and actions remain online-only.

Offline-First Operations Queued Orders Reconnect Replay Key Data Cached
Supported Offline Workflow
Sync Status Waiting for connection
Queued Orders 3
Cached Data Types 9/9
04

PDF Receipts & Thermal Printing

Generate branded PDF receipts with restaurant logo and full RTL Arabic support. Print via Bluetooth thermal printers or share via WhatsApp.

Branded PDFs

Receipts include your restaurant logo, full order details, and support right-to-left Arabic text rendering.

Bluetooth Printing

Connect to compatible thermal printers via Bluetooth for direct receipt printing at the counter or kitchen.

WhatsApp Share

Send receipts directly to customers via WhatsApp — perfect for delivery orders and digital records.

🍴
Al Sham Restaurant
Syria
2x Shish Tawook $25.98
1x Fattoush Salad $9.50
1x Mint Lemonade $4.00
Total $39.48
Order #1247 · Feb 25, 2026
Capabilities

Complete order management

Order Editing

Modify orders after placement — add items, remove items, and apply discounts before completion.

Cancellation

Cancel orders with proper logging and reason tracking. Full audit trail for every cancellation.

Unread-order fallback

While Sync is active, a foreground fallback checks unread orders on a schedule that normally starts at 30 seconds and can back off to 60 seconds. Keep Orders visible during service.

Delivery View

Dedicated delivery account with assigned orders, route info, and one-tap status updates for drivers.

Order Timeline

Full activity history for every order — who changed what, when, and why. Complete transparency.

Public Tracking

Generate shareable customer links so diners can review the current order status without an account. Driver-location polling is available during eligible active deliveries.

Keep orders moving

Preview the planned order workflows, then join the waitlist for launch updates and early access.

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